Never lose
a customer again
Predict and reduce customer churn.
Retain high-value clients.
Skyrocket your MRR.
Boost customer engagement
Stay updated on how each of your clients is performing.
Track engagement metrics and spot trends to gain immediate insights into customer behaviour.
Zero in on high-value customers or any other parameter that matters to you thanks to flexible segmentation options.
Make data-driven decisions
Get a bird's-eye view of your customer fit and engagement levels, all neatly visualized in a scoring matrix.
Quickly identify customers requiring attention versus those you can safely deprioritize.
Dig deeper with granular data to uncover invaluable insights on customer attributes.
Understand customers churn
No one likes saying goodbye.
But if some of your customers do part ways, our churn insights offer you a chance to understand why.
Get the insights you need to continually refine your retention strategies and identify opportunities for product improvement.
Powerful Features
You’ll Love
Customer scoring
It's always about having the right data. Our specialized scoring model combines fit and engagement metrics to help you zero in on your most valuable clients. Easily prioritize customer outreach and tailor your retention strategies with this indispensable tool.
Teamwork
Two heads are better than one. From the start we’ve designed our product to make team collaboration seamless. Assign owners to customers or jot down notes to keep everyone in the loop.
Customer segmentation
Stay in control and tailor your focus to the most vital customers. Our system allows for segmentation based on diverse criteria like size, revenue, and industry. Fine-tune your business strategies using customer attributes that matter most.
Seamless UX
Our platform is designed to offer you straightforward insights into customer behavior. With intuitive charts showing clear trends and insightful heatmaps identifying points of waning interest, we ensure the data you receive is both impactful and easy to grasp.
how you can revolutionize your customer success journey!
Real Stories, Real Results
- Ondřej NovákHead of Customer Success at Smartsupp
CustomerScore.io is a game-changer for our Customer Success team. It alerts us to churn risks early, allowing us to proactively solve issues and keep customers happy. Before using this tool, we often lost customers before even knowing there was a problem. Now, we can ensure customer satisfaction and retention more effectively.
