G2
4.8/5

AI retention agent that
watches your customer base

Your customers are already telling you who's leaving and who's ready to grow. You're just not listening yet.

We care for 1.3M customers atSwat.ioaworkSurvio
CustomerScore

CustomerScore AI

Connected
Ask about your customers...
Also works with

“You learn things about your customers that you didn’t know before.”

Fabian R.Fabian R., Head of Growth,awork

Built to do what you can't manually

See where revenue leaks

Which segments are bleeding. Where customers drop off. How much it costs you.

Who's at risk. Who's ready to grow.

Give every customer the same attention your best CSM gives your top 5.

Zero setup. Instant answers.

Connect your data sources in a few clicks. No analysts, no dev time.

For SaaS teams who care about retention

The assistant

Ask anything about your customers.

  • Who should I worry about this week?
  • Why is the Starter segment churning?
  • Which trialists are worth a sales call?
  • How did NRR change since last month?
CustomerScore
SlackClaude
×
Who should I worry about this week?
Working...
3 high-risk accounts
€2,340 MRR at risk this week
👤
Acme Corpusage dropped 64%, renewal in 18 days
👤
Beta Ltd0 logins for 21 days, 3 open tickets
👤
Gamma Incdowngraded last week, card expiring
Available in
SlackSlack
ClaudeClaude

The agent

You define the outcome. The agent executes the steps.

  • Re-engage at-risk customers before they churn
  • Trigger upsell sequences for expansion-ready accounts
  • Alert your team in Slack when something changes
  • Run personalized email sequences per segment
CustomerScore
×
Run upsell playbook for Expansion Ready segment
Working...
📧
Email sequence
Personalized upgrade offer sent
+ 94 Customers enrolled

Done!

94 expansion-ready customers enrolled in upsell playbook. Day 1 emails sent, Slack reminders scheduled for Day 3.

The intelligence

Every customer scored. Every risk explained.

  • Who's at risk and why
  • Which segments are bleeding
  • Where in the journey customers drop off
  • What changed since last week
CustomerScore
×
Score all customers and explain risks
Working...
Acme Corp
0.6
Beta Ltd
1.4
Continental
4.4
Tesco
3.8
FedEx
1.0

Done!

813 customers scored. 32 at churn risk. 94 expansion-ready. 18 stalled onboarding.

We watch 1.3M users at:

awork
Swat.io
Survio
Smartsupp
Raynet
Whatspot
Users Love UsG2 Badge

Your customer data is scattered. Nobody connects the dots.

Customerscore does. One view, every customer, everything connected.

Stripe
Stripe
HubSpot
HubSpot
Mixpanel
Mixpanel
PostHog
PostHog
Salesforce
Salesforce
Segment
Segment
Intercom
Intercom
Chargebee
Chargebee

“We had customer data scattered across multiple tools. With Customerscore, everything is now in one place — reducing our preparation time by 40%.”

Max Graf

Max Graf

Head of Customer Experience, Swat.io

Swat.io

What happens after you plug it

MRR Growth Chart
Pray customers stay
Add Customerscore.io
"

We were missing expansion opportunities because we couldn't monitor 5,000+ customers. Customerscore.io automated it—detects signals, runs upsell flows, no daily work required.

+94% upsell revenue

Tom Hynst

Tom Hynst

Chief Sales Officer, Survio

Read case study →
Survio

Hire your AI retention agent now.