4.8/5AI-native Customer Success platform
Predict your customers’
next move
For B2B SaaS teams. With hundreds of customers. Where product usage matters. And too few CSMs to watch them all.
Dashboard
Who needs attention today.
NRR
112%
+8%
Expansion MRR
$18.4k
+22%
At-risk MRR
$4.9k
12 accounts
Active customers
2,847
+64
NRR & customer health
Last 6 months
3 high-risk accounts · $2,340 MRR at risk
• Acme Corp — usage −64%, renewal 18d
• Beta Ltd — 0 logins 21d, 3 tickets
• Gamma Inc — downgraded, card expiring
Recording · QBRAcme Inc. — Quarterly reviewTrusted by CS teams that own revenue
Before Customerscore.io
Sound familiar?
“Our DIY health scoring broke. Impossible to scale or maintain.”
“Scattered product, billing, support data. Insight nowhere.”
“We had to grow the customer base without adding headcount.”
The best CS teams now drive revenue.
Yours can too.
Know who to call today, and why
A ranked list of who needs you today, by revenue at stake
ARR at risk of churn and upsell you can still win, in one number each
The reason behind every score, in plain language
Why
Handle more accounts. Prove the impact.
The AI agent answers questions about your base and drafts the QBR
Tasks with an owner and a due date, so nothing waits for a meeting
Reporting on saved ARR and NRR, not on activity counts
QBR draft is ready
Renewal call with Fieldstone Software
Task · Julie Palmer · Thu
Ask about this customer
ARR saved
€212k +18%
Your customer data is scattered.
Nobody connects the dots.
Customerscore.io does. One view, every customer, everything connected.
Customer love
Win like they did!
Customerscore.io gives us a clear read on customer health and feature adoption, and the Slack alerts keep us on top of every trend. Setup was super easy and the team support is amazing.
“Within the first month we nearly doubled our upsell revenue. The MCP integration saves us hours of work every month.”
“They sit down and build extremely valid health scoring step by step, and they are brilliant at finding nuggets in your data you did not know were there.”
“Customerscore.io has given us the crucial data to react at the right time and place. Without it, we were blind to what was happening with our customers.”
“Our customer data was scattered across tools. With Customerscore.io it is all in one place, and it cut our prep time by 40%.”
“Customerscore.io made us so efficient that we stopped hiring more CS people.”
“Finding high-value trial users has been a game changer for us.”
Enterprise-grade trust, built in
Everything your security and procurement teams need to say yes.
White-glove onboarding
Dedicated setup and hands-on training. You're live in days.
Security & compliance
ISO 27001 certified, audited to your security team's standard.
EU hosting & GDPR
Hosted in the EU, fully GDPR compliant.
SLAs & data policies
Clear SLAs and data policies your procurement team can sign off fast.
Real people who help you keep customers
No ticket queue, no chatbot maze. Just a shared Slack channel, answers in minutes, and hands-on guidance from day one.
Your next churned account is already showing the signs.
See which ones before the renewal call.