G2
4.8/5

Grow ARR 20% without
adding a single customer

Your customers are already telling you who's leaving and who's ready to grow. You're just not listening — yet.

Book a demo

No credit cardInitial analysis in 5 min

We care for 1.3M customers atSwat.ioaworkSurvio

Why customers disappear unnoticed

Not enough capacity

You can't manually monitor every account. So most go unwatched.

Scattered data, missed signals

Engagement, billing, support — all in different tools. No one connecting the dots.

Silent revenue loss

Customers leave. Upgrades go unnoticed. Revenue leaks both ways.

Meet your AI revenue agent

Acme Corp
€340 / mo · Enterprise
Churn Risk
0/5
risk score
No login for 126 days
Minimal feature adoption
+Annual package
+Renewal in 6 months

ML model · scoring all accounts in real-time

CustomerMRRChurn riskScore
ACAcme Corp€340
4 / 5Churn Risk
BLBright Labs€1,200
1 / 5Expansion
NANexus AI€890
3 / 5NRR Drag
FSFlowstate€2,100
2 / 5Card Failures
PSPeak SaaS€560
5 / 5Churn Risk
TCTechCo€3,400
1 / 5Expansion

AI finds patterns across all customers —
creates segments automatically

Churn Risk
17
customers
£1,840 MRR at risk
Expansion Ready
94
customers
+£89K ARR opportunity
NRR Drag
31
customers
Shrinking accounts
Card Failures
23
customers
£1,180 recoverable

Understand

Every customer scored.
Every risk explained.

ML scores every customer 1–5 and shows the factors behind it. Then finds patterns and creates segments automatically.

  • Churn risk scoring with explainable factors
  • AI-created segments: at-risk, expansion-ready, declining
  • Works from day one — no manual setup

Ask

Talk to your
customer data.

Ask anything in natural language. Get answers, draft emails, build reports — in Slack, Claude, or your terminal.

  • Ask who's at risk and why
  • Draft personalized emails for CS
  • Plug into Slack or anywhere in your workflow
#customer-health · CustomerScore
#customer-health

Select segment

Expansion Ready
94
Churn Risk
31
NRR Drag
47
Expansion Ready· 94 customers

Select channels

Email
Slack
In-app
Webhook
Day 0EmailUpgrade pitch
Day 3SlackCSM check-in
Day 7EmailFinal offer

Act

AI builds the play.
You just approve it.

Create a personalized multi-step sequence for every customer — adapted to their data, sent across channels.

  • Multi-channel: email, Slack, in-app, webhooks
  • Every message personalized per customer
  • Review, revise, or let it run

We care for 1.3M+ end customers at:

Swat.io
Survio
Smartsupp
Raynet
Whatspot
Goodaccess

What happens after you plug it

MRR Growth Chart
Pray customers stay
Add Customerscore.io
"

We were missing expansion opportunities because we couldn't monitor 5,000+ customers. Customerscore.io automated it—detects signals, runs upsell flows, no daily work required.

+94% upsell revenue

Tom Hynst

Tom Hynst

CSO at Survio