Customer success shouldn’t run on gut feel
We help SaaS companies grow from the customers they already have.
- Proprietary AI models
- Customers in 8+ countries
- 4.8/5 on G2
- ISO 27001 certified
- EU hosted, GDPR compliant
Why we started Customerscore.io
CS teams look after hundreds of accounts with the context spread across five tools, and still decide on instinct who needs them today. So we built one platform that watches every signal, tells each CSM who to focus on and why, and keeps every customer’s history in one place.

“Every CS team we met was working harder than ever, and still finding out too late which customers needed them. We started Customerscore.io to change that.”
Tomas Horacek
CEO & Co-Founder
Where we are going
Most CS platforms were built a decade ago, around rules, dashboards and months of configuration. The next generation will tell teams where to act, prepare the work instead of adding admin, and go live in 1 to 3 weeks. We are building it.
Milestones
2023
Customerscore.io founded
2024
Joined the CzechInvest Technology Incubation program
2025
Pre-seed round with JIC Ventures
2026
ISO 27001 certified, customers in 8+ countries
Trusted by CS teams that own revenue in 8+ countries








Leadership
The people building Customerscore.io
In the room with CS teams
We speak at SaaS events, run customer success workshops and meet revenue teams at conferences across Europe and the US.






Stop churn.
Start scaling retention.
Join B2B SaaS teams running their Customer Success on Customerscore.io






