4.8/5

Prevent churn before they click “Cancel”

Churnkey optimizes the cancellation moment. Customerscore.io helps reduce how many customers reach it.

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Detect early
churn risk

Spot warning signs early and keep more customers every month.

Track
activation & adoption

See who really adopted your product and who is behind.

Trigger
active outreach

We help you automate the outreach to save your customers.

Customerscore.io vs Churnkey

Most churn doesn’t happen suddenly. It builds up quietly through low activation, missed value, and disengagement.
Primary focus
Prevent churn early
Reduce churn at exit
Acts when
First churn signals arise
The decision has been made
Activation tracking
Prevent churn early
Reduce churn at exit
Product adoption
Prevent churn early
Reduce churn at exit
Health scoring
Prevent churn early
Reduce churn at exit
Churn prediction
Prevent churn early
Reduce churn at exit
Upsell detection
Prevent churn early
Reduce churn at exit
Triggered campaigns
Prevent churn early
Reduce churn at exit
Cancel flows
Prevent churn early
Reduce churn at exit

This is for you if

TaskHub’s dashboard is designed to give you everything you need at a glance. With a clean, modern interface, you can monitor.

You run a subscription or PLG SaaS

You manage hundreds+ customers

You care about activation & expansion

You want fewer cancellations overall

Trusted by:

Caring for 138,000 end customers at companies such as…
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FAQs

What are the main differences between Customerscore.io and Churnkey.
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What is the main difference between Customerscore.io and Churnkey?
The main difference is when churn is addressed. Churnkey focuses on churn at the moment a customer cancels - optimizing cancellation flows and save offers. Customerscore.io focuses on churn before customers decide to cancel - by tracking activation, adoption, and early churn signals.
Is Customerscore.io a replacement for Churnkey?
Not directly. Customerscore.io does not replace cancellation flows or exit surveys.
Instead, it reduces how many customers reach the cancellation step at all. Some teams use Customerscore.io for proactive churn prevention and Churnkey as a last-line safety net - but many start with Customerscore.io to address churn earlier in the lifecycle.
Why is cancel-time often too late to stop churn?
By the time a customer clicks Cancel:
‍
- Activation already failed
- Core features weren’t adopted
- Engagement declined gradually
- No early signal triggered action
‍
Cancellation flows can recover some customers, but they can’t fix problems that started weeks or months earlier. Customerscore.io is built to surface those problems while there’s still time to act.
How does Customerscore.io actually prevent churn?
Customerscore.io combines multiple customer signals to detect risk early, including:
‍
- Product activation and feature adoption
- Engagement and usage trends
- Billing and account data
- Behavioral changes over time
- Support sentiment
‍
When risk signals appear, Customerscore.io triggers automated email campaigns or alerts so teams can act proactively — before churn happens.
Can Customerscore.io and Churnkey work together?
Yes.

Some teams use:
- Customerscore.io to detect churn risk early and act proactively
- Churnkey to optimize the final cancellation experience
‍
If you’re choosing where to start, preventing churn earlier usually has a bigger long-term impact than optimizing the exit moment.
How can I see Customerscore.io in action?
After signing up, you connect your data sources and Customerscore.io analyzes them using machine learning.

Within an hour, you’ll see churn-risk and expansion signals based on real customer behavior.

Stop reacting to churn.
Start preventing it.

See what your customers will do next

Trigger actions that grow retention and expansion

Grow your SaaS business

See it in action

Predict and reduce customer churn. Retain high-value clients. Skyrocket your MRR.

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This project was implemented with funding from the national budget via the Ministry of Industry and Trade ofthe Czech Republic within the CzechInvest Technology Incubation programme.