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AI Customer Success Software for SaaS

Stop churn before it happens and capture more expansion revenue.

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Signals tracking
AI Health
Scoring
Customer
segmentation
Automated
Playbooks
Segment
Analytics
Zoom in to user

Signals

See churn risk and
upsell signals instantly

Customer success software UI with real-time health scores, usage trends, engagement-drop and renewal alerts, plus churn-risk and upsell-opportunity badges.
Login frequency dropped 40%
Invited 3 new users this week
NPS score fell from 8 to 5
Billing owner viewed cancellation policy
Team connected new integration
Login frequency dropped 40%
Invited 3 new users this week
NPS score fell from 8 to 5
Billing owner viewed cancellation policy
Team connected new integration
Usage exceeded plan limit
Feature usage up 60% this month
4 Negative support ticket
Tested 3 gated features
Admin disabled integrations
Usage exceeded plan limit
Feature usage up 60% this month
4 Negative support ticket
Tested 3 gated features
Admin disabled integrations
Champion left the company
Potential upsell: reached 90% seat limit
Payment failed twice
New automation created
Team adopted dashboards feature
Champion left the company
Potential upsell: reached 90% seat limit
Payment failed twice
New automation created
Team adopted dashboards feature
AI health score dashboard showing churn risk and upsell signals

AI Health Scoring

Real-time customer health

All your product, financial, and support data unified into one clear health score - so you always know which accounts need attention and which are ready to grow.

Segmentation

Turn user data into next moves

98
users
90% of current plan used
102
users
Build your own
68
users
Low health, renewal coming
15
users
Users grew 30%
345
users
Using pro features on Free plan
53
users
VIP with low health score
507
users
Trial user adopted key features
63
users
Build your own
250
users
High expansion potential
150
users
Build your own

Automate Customer
Workflows with Playbooks

Customer success playbook automatically sending a personalized message to a churn-risk customer segment based on signal triggers

Right message at the right time

Signal based triggers
Personalization with merge tags
Localize to any language

Gorgeous emails ready  in minutes

Drag n Drop builder
Custom reusable templates
50+ ready to convert templates

Measure and Improve

Measure your comms effectiveness and continuously improve your conversion rate.

Proactive Account Monitoring
for CS Teams

Segment VIP customers

MRR-based segmentation
Assign account owners

Track trends and behavior changes

Spot drops in feature usage or health score trends before they impact renewals.

Get smart alerts

When something is wrong with your VIP customer, you need to know instantly. Get alerts, where you work.
Customer segmentation visualization highlighting high-value VIP customers by MRR, representing priority monitoring and alerts

Segment VIP customers

MRR based segmentation
Assign owners

Target  trends, not numbers

Set triggers for drop in health score, drop in usage of critical feature. Don’t rely on static numbers, chase the trend.

Get smart alerts

When something is wrong with your VIP customer, you need to know instantly. Get alerts, where you work.

Analyze your userbase

Know what drives revenue

Compare usage and signals across segments
Uncover churn patterns
Find why expansions happen

Zoom in

From big picture
to a single user

Userbase overview
Customers overview
Customer detail
Users detail

How healthy is your user base?

Simple 2 by 2 that shows you exactly how healthy is your ARR.
Customer success dashboard showing userbase overview by fit and engagement score with churn, sales and marketing opportunity segments

Which accounts
need my attention?

All your customers in one place. See their health and why they might be in trouble.

Why they need
my attention?

Low health score? Dive deeper into customer detail to uncover what is wrong with the account.

Which user is driving the change?

Go a level deeper and see health metrics for each individual user for particular customer.

Integrations

Your data, finally in one place

Stripe
Chargebee
HubSpot
Salesforce
Pipedrive
Mixpanel
Posthog
Segment
Intercom
Custom integration

Track usage and behavior with one simple snippet

Ready to score?

See what your customers will do next

Trigger actions that grow retention and expansion

Grow your SaaS business

Book demo

Predict and reduce customer churn. Retain high-value clients. Skyrocket your MRR.

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This project was implemented with funding from the national budget via the Ministry of Industry and Trade ofthe Czech Republic within the CzechInvest Technology Incubation programme.