via Customerscore
Stripe + Intercom integration
Blend Stripe revenue with Intercom support signals to catch frustrated, high-value accounts.
Why this combination
Customerscore weighs what a customer pays (Stripe) against how their support experience is trending (Intercom), surfacing the high-MRR accounts whose conversations signal trouble.
What each tool brings
From Stripe
- Customers — company name, contact email, billing country and account creation date
- Subscriptions — currency, activation date, term end, renewal date, status and billing interval
- Revenue — MRR with optional ARR conversion, plan name and quantity
- Multi-currency billing data with exchange rates
From Intercom
- Conversations attached to each customer and contact
- Support engagement signals (volume, recency, sentiment context)
- Threads surfaced in the customer's Conversations tab
How it works
Stripe and Intercom, unified in three steps
Connect Stripe and Intercom
Link both in Settings → Providers. Stripe and Intercom start syncing into Customerscore — no new instrumentation required.
Customerscore unifies and predicts
Both sources feed one model that scores every customer daily — churn risk and expansion — with the drivers behind each score.
Act where your team works
Scores surface in the dashboard, fire Slack alerts, trigger automated playbooks, and sync to your CRM and the API.
Connect Stripe and Intercom
One predictive health score from both — Customerscore tells you which customers are about to churn or ready to grow, and explains why.