Drop in a snippet to capture product usage directly — set up like GA4, feeding customer health.
How it works
Overview
The Customerscore tracker is a lightweight JavaScript snippet you add to your product or website — set up much like Google Analytics — with identify, track and pageView methods to capture behavioural events.
Use cases
No Segment or product-analytics tool? The snippet captures the usage signals scoring needs — set up like GA4.
Map your own events to metrics by codename so health reflects the actions that signal value in your product.
Send browser events from the snippet and backend events through the tracker API for complete coverage.
Customerscore predicts each customer's next move — churn and expansion — and explains why, so your team knows exactly who to focus on.