
Put customer health and churn risk on the deals your team is already working.
How it works
The tool
Pipedrive is a sales-focused CRM popular with SMB and mid-market teams for managing pipelines, deals and contacts.
Use cases
Churn-risk scores on the Pipedrive record tell reps which existing customers need attention before renewal.
Expansion-ready accounts surface in the CRM so upsell deals get created off real usage signals, not guesswork.
Pipedrive stays the CRM; Customerscore feeds it the health and risk it can't compute on its own.
Customerscore predicts each customer's next move — churn and expansion — and explains why, so your team knows exactly who to focus on.