via Customerscore
Chargebee + PostHog integration
Bring Chargebee subscriptions and PostHog usage together for early, explainable churn signals.
Why this combination
Customerscore reads recurring revenue and renewals from Chargebee and engagement from PostHog, then predicts which subscriptions are at risk and why — weeks before the cancellation.
What each tool brings
From Chargebee
- Customers and subscriptions — plan, status, billing interval and renewal date
- Recurring revenue — MRR/ARR, currency and quantity
- Plan and add-on changes over time
- Billing lifecycle events for ongoing sync
From PostHog
- Events mapped to engagement and feature-adoption metrics
- Persons imported as contacts under each customer
- US and EU region support
How it works
Chargebee and PostHog, unified in three steps
Connect Chargebee and PostHog
Link both in Settings → Providers. Chargebee and PostHog start syncing into Customerscore — no new instrumentation required.
Customerscore unifies and predicts
Both sources feed one model that scores every customer daily — churn risk and expansion — with the drivers behind each score.
Act where your team works
Scores surface in the dashboard, fire Slack alerts, trigger automated playbooks, and sync to your CRM and the API.
Connect Chargebee and PostHog
One predictive health score from both — Customerscore tells you which customers are about to churn or ready to grow, and explains why.